Shipping Policy


5.1 Delivery Areas

You understand Sellers offer their Products in specific delivery areas and the Seller’s services vary from delivery area to delivery area. By entering your delivery address on the Platforms, you will see the Sellers which are available for Order and delivery at that real time. Delivery area and radius are subject to change due change in weather, traffic, force majeure events etc. In any case, Awamir reserves all rights to change, amend, shrink or expand the delivery area and radius.

5.2 Delivery Time

Delivery might be delayed due to force majeure event which includes, but not limited to, political unrest, political event, national/public holidays etc.

Awamir shall deliver your Order to the delivery address provided by You. An estimated delivery time will be provided to you in your email confirmation but the delivery time might take longer than the provided timeframe to be mentioned by Awamir through the Platforms or email. You can view the remaining delivery time of an Order in the Platform. You acknowledge that the delivery time we provide is only an estimate and Orders may arrive earlier or later. You should also ensure either Your or your representative is available to take delivery of the Order at the provided delivery address.

5.3 Unsuccessful or Failed Deliveries

Please check our Cancellation and Refund Policy at: Cancellation & Refund Policy

5.4 Wrong and Defective Orders